Privacy Policy

We protect your data with encryption, access control, and transparent practices.

Information We Collect

  • Account details: email, name (if provided), login credentials provided by you

  • Order details: country, city, visa type, date range, account identifiers necessary for booking

  • Usage data: logs related to service stability and security (non-sensitive)

  • Support data: information you share when contacting us

How We Use Data

  • Provide and improve booking, alerts, and plugin services

  • Detect abuse, protect accounts, and maintain system security

  • Send verification codes, service updates, and order notifications

  • Fulfill legal obligations and respond to lawful requests

Sharing & Transfer

  • Trusted vendors for infrastructure, email delivery, and analytics (with contracts)

  • Disclosures required by law, regulation, or to protect rights and safety

  • Business transfers if we undergo a merger, acquisition, or asset sale

  • We do not sell or rent personal data

Security & Retention

  • Encryption in transit (HTTPS) and strict access control

  • Minimal storage of credentials; sensitive data handled with industry practices

  • Data retained only as needed for service delivery and legal requirements

  • You may request deletion after services conclude

Your Choices

  • Access or update your account information

  • Opt out of non-essential communications

  • Request deletion of your data where applicable

  • Contact us for privacy questions or complaints

Contact Us

Email support@luckybee.app for privacy requests, data access, or questions.