Have several applicants under one AIS account but need to book them on different dates? AIS lets you split a group through the Reschedule screen — and the split itself doesn't use up your limited reschedules. Here's the step-by-step.
Clicked "Forgot Password" on AIS but no reset email arrives? Some causes are harmless — a spam folder or the wrong email. But if nothing arrives at all, your login email may have been changed by a scammer. Here's how to tell and what to do.
Can't see any dates on AIS, or the Schedule Appointment page won't open? AIS has three escalating bans — soft, hard, and permanent. Here's how to tell which one you've hit, how long each lasts, and how to avoid them.
Want an earlier US visa interview? Almost every earlier slot comes from someone else's cancellation. Here's when slots are released — the 5-hour cancellation cycle and weekday batch windows — and how to grab one without wasting your limited reschedules.
Logged into AIS and the Reschedule Appointment / Cancel Appointment buttons are gone? The usual cause is an expired MRV visa fee. Here's how to confirm it — and how paying a new fee brings your booking options back.
AIS warns you only get a few cancellations and reschedules combined — and once you reach the limit, your appointment is locked for good, even support can't change it. Here's how the combined limit works and how to protect your remaining attempts.
Can't log in to the AIS US visa system because of "Invalid email or password"? Before you retry and risk a lockout, check these 5 common causes — including one that means your account was hijacked.
Seeing "Your account is locked until [date]" on the AIS US visa system? It's a temporary one-hour security lock, not a ban. Here's why it happens and exactly what to do.
Stuck at the payment page with "No Appointments Available" when applying for a US visa in Canada? Learn how to fix the TCN option mistake and use the PR/TR pool switch trick to complete your $185 payment.
Getting "System is busy" when booking a US visa appointment? It's not a system error - it means no slots are available. Learn the 3 main causes and how to fix them.
