Question 1

Will you change my password or email?

Accepted Answer

Absolutely not. We only perform appointment booking operations and will never modify your password, email, or any other account settings. After the service is complete, we recommend you change your password for added security.

Question 2

Is it safe to share my account credentials?

Accepted Answer

Your credentials are stored with AES-256 military-grade encryption and transmitted over HTTPS. They are used solely for booking appointments — we never modify any account settings. You can change your password at any time to revoke access.

Question 3

When do I need to pay?

Accepted Answer

Payment is made upfront when you place your order via secure Stripe checkout. We start monitoring only after payment is confirmed. Anytime refund if we cannot get an earlier appointment.

Question 4

What if something goes wrong with my account?

Accepted Answer

Since we never change your password or email, you always retain full control. You can reset your password via your registered email at any time. If you ever have concerns, simply change your password to immediately revoke our access.

Question 5

How are you different from scammers?

Accepted Answer

Scammers change your login email to lock you out, then demand payment. We never modify any account information. We use secure Stripe checkout for payments, and you can verify the booking in your own account.

Question 6

Which countries do you support?

Accepted Answer

We support US visa appointments at embassies worldwide, including Canada, Mexico, UK, Italy, Portugal, Spain, Ireland, Argentina, Chile, Peru, Brazil, and more.

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